Add Extra Shipping - Express Post (+$14.10)
Add Extra Shipping - Express Post (+$14.10)
Organise Your Split Delivery
Receive 2 parcels: 1 now, 1 later | Fast shipping on in-stock products | Australia Post
If you're adding in-stock items AND a custom bow order, personalisation, or pre-ordered items to your cart, you can select to have your in-stock items shipped now, and your customs/pre-orders shipped later with our split delivery option.
You can choose to have your second parcel shipped via these Australia Post options:
- Parcel Post: tracked, please check the Australia Post website for delivery timeframes from postcode 6172. This is on top of the production time for your custom order. Generally, it's about 5-8 business days Australia-wide.
- Express Post: tracked, please check the Australia Post website for delivery timeframes from postcode 6172. This is on top of the production time for your custom order. Generally, it's about 1-3 business days Australia-wide.
- XS Large Letter:Â there are strict size limitations on the XS parcel - your product/s need to be able to be shipped flat, in a box that is less than 2cm thick. Please keep this in mind when choosing this option; the "safe" option is to select Parcel or Express Post. This is an untracked letter service. Generally, it's about 2-3 weeks for letters to arrive Australia-wide.Â
- Courier:Â tracked. Although our couriers tend to estimate an overnight delivery, there are current restrictions in place due to Covid-19. Please get in touch with us if you have questions about our courier choices in relation to your order.Â
We will be in contact with your via email if we have any questions about your order, or SMS if there is no response within 24 hours.
For further details, see our Shipping Policy.
Â
NOTE: If you only need 1 parcel shipped, our regular shipping options are shown in the Checkout process. This option is ONLY for orders were we need to split the delivery.
Â
Share
Shipping Info
Shipping Info
- Orders are processed next business day
- Australia Post options available at the Checkout
- Free Pick-Up available from our Port Kennedy (WA) warehouse
- For more info, see our Shipping Policy
Pre-Orders + Backorders
Pre-Orders + Backorders
In many cases, we're in-stock and ready to ship next business day.
Backorders are also known as Pre-Orders: You'll know if your item/s are in-stock or available on pre-order by the status messages.
- All pre-orders are accepted with a non-refundable pre-payment.
- Lead times are noted on the product pages. EG Ribbon items are manufactured to demand, with up to a 4-8 week turnaround + shipping to your door.
- Although we always quote 4-8 weeks, it is likely your items will be with you well within this time period. We're much happier to be "safe than sorry"!
Shipping of Pre-orders:
If you've added other items to your cart that are in-stock now, we'll be in touch to see whether you want us to ship everything together, or you can add in a second shipping fee. As a default option, we will post your order once everything is in-stock.
If you have any questions about your order, please reply to your Order Confirmation email (that way we have your order specifics handy!), and we'll be most happy to help!
Need something in a specific timeframe? Email Hello@SchoolPonytails.com.au with your enquiry.
Colour Guide
Colour Guide
View our Colour Guide here
Style Guide
Style Guide
View our Style Guide here
Size Guide
Size Guide
View our Size Guide here
Let customers speak for us
from 388 reviewsI ordered multiple bun wraps in different colours for my daughter. She mainly uses them for dancing. The specially made items were perfect, both colour matching and quality. The wraps stay meat and in place even after over an hour of jumping up and down in dance class. We have digferent designs for school, which makes it easy to do her hair in the morning and she still looks great. I will definitely be buying more school ponytail items!
Extremely happy with these bows. Colour was exactly as expected and they look lovely!
My daughter absolutely loves the set.
We get a lot of compliments at her school from her friends and teachers.
My daughter hated wearing bike pants and I was sick of the battle every morning. Now she can play on the monkey bars and do cartwheels comfortably and confidently. She loves them! I couldn't find anything like these in the shops. I'm very happy with the quality and I'm so glad I came across them online. Thank you so much. I will be ordering more 🙌
Thank you Ponytails for doing these amazing customised hair-ties, hairbands & different types of hair-clips. Our school colour (Teal-coloured) things were impossible to find. But I found the exact ones on your website.
Lots of mums in our school have already enquired about them
Beautiful hair accessories, perfect match to my kids school colours! Bought these for my daughter who started prep this year and she loves them, picking a new accessories for doing her hair each day has made her even more excited to go to school!
Needs super quick orange zinc for the Scorchers game on the weekend. Zinc was delivered within 3 days and provided plenty of orange supporter stripes!
Ordered my daughter and her cousin who’s starting prep this year matching sets, And still cannot get over the quality & the colour match to school colours 😊
Every year for the past 4 I have ordered my daughters hair accessories through here and have never been disappointed 🩵
Beautiful headband. Amazing quality. Huvhly recommend.
Amazing quality. Fast shipping. Great price. Couldn't recommend this company enough!