In many cases, we're in-stock and ready to ship next business day.
Backorders are also known as Pre-Orders. Pre-orders are signified by the "Add to cart" button being replaced by a "Pre-Order" button, as well as notifications relating to timeframes that pop-up on the Product Page/s, and on the Cart Page, to ensure it's clear that there may be a wait for these items.
If you have any questions about your order, please reply to your Order Confirmation email (that way we have your order specifics handy!), and we'll be most happy to help!
If you've selected a custom item, or an item that is out of stock, the following information about "Pre-Orders" is important:
1. All pre-orders are accepted with a non-refundable pre-payment.
2. Items are manufactured to demand, with up to a 4-8 week turnaround + shipping to your door.
3. Although we always quote 4-8 weeks, it is likely your items will be with you well within this time period. We're much happier to be "safe than sorry"!
Shipping of pre-orders
If you've added other items to your cart that are in-stock now, we'll be in touch to see whether you want us to ship everything together, or add in a second shipping fee. As a default option, we will post your order once everything is in-stock.
NOTE: Covid-19 inbound and outbound freight delays. This is a fluid situation, please see our Shipping Policy for the most up-to-date information. For Personalised products and t-shirts, see the details about order turnaround on the product page.
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